Privacy Policy

Welcome to Awanxtra. To ensure your peace of mind when using our services and information, we hereby explain our Privacy Policy to protect your rights. Please read the following carefully:

1. Scope of the Privacy Policy
This Privacy Policy explains how this website handles personal information collected when you use our services. It does not apply to linked websites outside this domain, nor to personnel not commissioned or involved in the management of this website.

2. Collection, Processing, and Use of Personal Data
When you visit this website or use its services, you may be asked to provide necessary personal information depending on the nature of the service. Your data will only be used for that specific purpose. Without your written consent, we will not use your personal data for other purposes.
When you use interactive features such as chatbots, service mailboxes, or surveys, we may collect your name, email address, contact details, and time of use.
During general browsing, the server automatically records relevant information, including your IP address, time of access, browser type, and browsing/click data, for internal analysis and service improvement only.
To provide better services, we may perform statistical analysis of survey data. Only aggregated, non-identifiable information may be published when necessary for research or public purposes.

3. Data Protection
Our website servers are equipped with firewalls, antivirus systems, and necessary information security measures to protect both the site and your data. Only authorized personnel can access your personal information, and all are bound by confidentiality agreements. Any breach will be subject to legal penalties.
If it is necessary to entrust third parties with related services, they will also be required to comply with strict confidentiality obligations and undergo security checks.

4. External Links
This website may contain links to other sites. The Privacy Policy of this website does not apply to external sites, and you should refer to the privacy policies of those linked sites.

5. Policy on Sharing Personal Data with Third Parties
We will never provide, exchange, rent, or sell your personal data to any individual, organization, or public authority, except when legally required or under contractual obligation.
Exceptions include but are not limited to:

  • With your written consent.
  • As required by law.
  • To prevent danger to life, body, liberty, or property.
  • For statistical or academic research in cooperation with public institutions, provided the data cannot identify individuals.
  • When user behavior violates terms of service or may harm others, disclosure is necessary for identification or legal action.
  • When disclosure benefits your rights and interests.
  • When third-party service providers assist in data processing, they are strictly supervised to ensure compliance.

6. Use of Cookies
To provide the best experience, this website uses cookies. If you do not wish to accept cookies, you may set your browser’s privacy level to “High” to block cookies, though this may affect some website functions.

7. Amendments to the Privacy Policy
This Privacy Policy may be revised as needed, and updated versions will be published on this website.

8. Account Deletion
If you wish to delete your account and all related personal data, please contact us via the email address provided at the bottom of this page.